Computer Consulting – IT Services

ProTech Data Computer Consulting Services was founded in 1989 with the mission of providing fast, friendly, and affordable computer solutions to Western Chicagoland area for small and medium sized businesses. As a small business we too understand the value of keeping an eye on the bottom line, which is why we focus on value-added computer solutions which are designed to keep your IT costs down and your productivity high.

Our skilled and experienced consultants will work closely with you or your IT staff to design, install, maintain and support your computer systems. We offer onsite computer repair, remote support, helpdesk and a full range of business computer services. We are certified by Microsoft, VMware, Cisco and others to install and support their server and networking products. We are also Microsoft Partners and resellers for HP and Dell computers.

ProTech Data also provides structured cabling, network cabling, VoIP phone systems, fiber optic, security camera installation and office relocation services. We are certified IT technicians and engineers that design and manage your structured data cabling installation projects.

Whether you are looking for a networking consultant for a growing business, ProTech Data’s computer consultants show the same level of professionalism and devotion to all of our clients.

Why choose ProTech Data?

• No Fix? No Risk!
• PC and Server Tech Support 24/7
• Affordable Computer Consulting Services
• Quality of Service backed with a 100% Guarantee
• There is no diagnostic or consultation fee
• Reliable, Honest Reliable, Friendly, Knowledgeable Technicians
• Always available to answer questions
• We explain your problem and our solution in plain English!
• All projects completed on time and on budget – Guaranteed
• Emergency On-site Support
• Fully Insured
• Certified Technicians and Experienced Professionals
• Full Range of Services
• FREE – Network Audits
• FREE – 2 Hours of Computer Services (See Offer)

Managed IT Services – Fix Rate Maintenance Plans

• 24/7 Helpdesk Support: after hours, weekends, and holidays
• Fixed monthly cost allows for accurate budget forecasting
• Proactive maintenance and monitoring
• Enhanced network security and data protection
• Increased employee productivity and company bottom line
• Enhanced remote capabilities and increased utilization
• Managed Backup Monitoring
• Site Assessment and Inventory
• Security Patch Management
• Server and Workstation Remote Monitoring
• Managed Information Technology Services
• IT Management

Remote Support Computer Support & Network Support Services

We can service computers services anywhere in the world using remote control via the Internet and resolve your technical issues. Our remote service is available with just a phone call and internet access, and we’ll get connected and get your system fixed today. It’s safe, secure, and quick

Remote Computer Repair Services Include: *requires Internet connection

• Virus and Spyware Removal
• Computer and Laptop Repair
• Fix Slow Computer
• Computer Freezing Up
• Installation and Configuration of Software
• Computer Tune-Up
• Security and Firewall Setup
• Microsoft Office Problems
• E-mail Setup
• Device Setup
• Installation of Anti-Virus & Firewall
• Diagnose and Repair Windows Error Messages
• Printer Setup and Troubleshooting
• New Computer Setup
• Transfer of files and email accounts from old PC
• Operating system tweaks and configuration changes
• Update current security patches
• Setup of computer accessories
• PC Optimization
• Windows Registry Clean-up
• Installation of your software
• Updates and security patches
• Security software recommendations
• Personalized setup and configuration
• Computer Troubleshooting
• In-home / On-site Repairs
• Online Remote Support
• Virus removal, virus cleanup and removal of malicious programs
• Personalized solution to meet your computing needs
• Install critical system updates
• Remove unnecessary clutter slowing down your PC
• Application Software Support
• Computer Training
• Back-up Hard Drive, iPod, or iPhone
• Setup Internet Connections, Firewall, and Security Software
• Support all versions of Windows
• Support Mac’s and Mac Software
• Parental Control Setup
• Hardware and Software Procurement
• Pay-Per-Incident Support

On-Site Support Computer Support & Network Support Services

We also provide On-site within our service area, usually offering same day service. You can also schedule a free consultation and we will meet with you at your location and discuss your specific technical needs and see how we can best serve you.

Call us today for same day service 630-430-8090

• On-site and Shop Computer Repair Services Include:
• Includes all Remote Repair Services
• Computer Hardware Repair
• Laptop Repair
• Software Installation
• System Won’t Turn On or Boot
• Windows “Blue Screen of Death” and Error messages
• Computer Repair Hardware Diagnostic &Troubleshooting
• Upgrading Windows 7 to 8
• Reinstall Windows
• Data Recovery
• Memory & System Upgrades
• Peripheral Device Installation and Upgrades
• Computer Internal Case Cleaning
• Computer or Device Setup
• Printer Setup and Troubleshooting
• In-home / On-site Business repair
• Computer Pickup and Re-delivery
• System cleansing / hard drive wipe
• Operating system software install
• Data Backup and Restore
• Data Recovery
• Laptop Diagnostic / Laptop Repair Estimate
• Laptop Power Jack Repair and Replacement
• Laptop Screen Repair and Replacement
• Laptop Keyboard Repair
• Laptop Motherboard Repair
• Laptop Frame & Plastic Repair
• Laptop Hinge & Case Repair
• Business Server Maintenance Services
• Server Installation
• Server Fix and Break Services
• Support all Microsoft Server Versions
• Microsoft Exchange Server Support
• Microsoft SQL Server
• Virtual Servers VMware and Microsoft Hyper-V
• Terminal Services & Remote Desktop Server Support

On-Site Networking Services Include:

• Secure setup of your wired / wireless router or access point
• Configuration Internet, file and print sharing between your PC’s & MAC’s, mobile devices, tablets
• Wireless encryption setup for security
• Network Printer Setup and Troubleshooting
• Network Troubleshooting or setup broadband cable, DSL / Internet connectivity
• Upgrade or replace defective network components
• Internet instruction, how to and best usage
• Business Managed Network Services

Please contact us or call (630) 430-8090 to speak to a representative about your business technology needs.